AI for ecommerce

Customer-facing chatbots that sell.

Daikon builds AI assistants for online stores, answering customer questions, recommending products, and guiding shoppers to checkout, 24/7, in your brand’s voice.

Get in touch Try the live demo

Store AssistantOnline

24/7

Always-on support that never sleeps or takes a holiday.

Instant

Answers in seconds, grounded in your real catalog and policies.

On-brand

Speaks in your tone, and hands off to your team when needed.

Capabilities

What your assistant handles for customers.

More than answering questions, it acts on your store, so a conversation turns into a completed order.

Order status

Customers just ask “Where’s my order?” and the assistant pulls the live status, tracking, and delivery window, no account digging required.

Adds to the cart

Recommend the right product and the assistant drops it straight into the cart, turning a suggestion into a checkout without the customer ever leaving the chat.

Sees what the customer sees

Aware of the page and product a shopper is viewing, so its answers stay in context, no copy-pasting SKUs or links.

Escalation to support

When a question needs a human, it hands off cleanly to your support team with the full conversation, so nothing has to be repeated.

These are just examples. The assistant runs on custom tools, so we can wire it to whatever your store needs, from stock lookups to returns.

How it works

Live in weeks, not quarters.

Connect

We connect to your store and bring in your catalog, help docs, and policies. We handle the setup together with you.

Tailor

We tune tone, guardrails, and escalation rules to match your brand and the way your customers actually shop.

Launch

Drop in a single snippet. Your assistant goes live across the storefront and keeps improving from real conversations.

Going live is one line of code.

Add a single script tag to your storefront template. The assistant loads and appears, with no build step and no framework required. Pick your platform to see the exact snippet.

1<!-- Paste right before the closing </body> tag -->
2<script
3  src="https://cdn.daikon-solutions.de/chat-widget.js"
4  data-tenant-id="your-store"
5  async
6></script>

Analytics

See every conversation at a glance.

A built-in analytics interface turns chats into insight, the top questions, where shoppers drop off, and what actually drives them to buy.

Conversations this month

2,847+18%

Resolved without a human

91%+4%

Added to cart from chat

1,204+27%

Conversations this week

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Ready to add an assistant to your store?

See it live in the demo, or tell us about your store, we’ll show you what’s possible.

Try the live demo Get in touch

Get started

Let’s talk about your store.

Tell us what you sell and where customers get stuck, we’ll show you what an assistant could do for you.

Reach us directly

contact@daikon-solutions.de

Location

Cologne, Germany